Pete is one of the pioneers in the litigation support arena. Starting out as a project manager, he worked as a lead engineer on many large scale infrastructure and Document Management projects for law firms, Fortune 1000 and dot-com era companies.
An industry veteran of more than 15 years, Marla has worked within the legal space in publishing, court reporting, court filings, e discovery and litigation support fields giving her a wide range of experience.
IQWEST Information Technologies, Inc. mastered OCR technology in ways that are still unique only to IQWEST. Since our OCR technology is so incredibly accurate, it was our belief that the indexing of litigation documents could be completely automated. We felt that by adding the element of autocoding, we would not only be able to concisely extract surnames from clean text (to provide a needed index to Names mentioned) but also extract Document Type, Author, Recipient, Subject/Title and other relevant key index fields. We perfected this process to accuracy of approximately 70% of our documents; the problem was that we couldn’t tell you which of the remaining 30% were wrong!
For example, our algorithms could identify a letter by certain characteristics…but a letter agreement would also be identified as a letter!
This led us to the inescapable conclusion that we must continue to rely on human indexing for these important key fields. The decision was to refine the human coding process in ways to improve accuracy and reduce costs, adding technology where practical. In these efforts we have been extraordinarily successful – so much so that our costs and turnaround time of projects are better than those of companies that perform autocoding only! And, our accuracy is incredible.